TAPEWALL / SETUP AND COMPATIBILITY

Follow the booking all the way through

Agree on the facts, run controlled conversations and check the appointment in the test calendar.

Agree on the facts

Your agency approves the services, hours, prices, staff and booking rules. Import agency-supplied text or a supported platform prompt. No guessed business facts are treated as approved.

Authorize a separate test environment

Clone the agent. Connect only an isolated test calendar. Record the exact target, allowed actions, test window and stop contact. Changed or expired permissions block runs.

Run a supervised baseline

Review scenarios and estimated usage before running. Booking checks compare the service, time, duration, staff and synthetic customer, and look for duplicates. Cleanup is part of the test contract.

Investigate and repeat

Keep the scenario, transcript and calendar evidence together. Review uncertain findings. Repeat a failed scenario after the agency fixes the agent. Similar failures are grouped as investigation leads, not proven shared causes.

Know what is still unverified

Sample runs are separate from live results. Missing evidence is not a passing booking. Fixture-tested adapters still need validation with an authorized provider account.

Prepare a pilot